Outsourced Services.

Here at Thrive Advice we strive to deliver you the best work in the most efficient manner.

To ensure we provide you with the highest standard of service, we have outsourced teams that works exclusively with Thrive Advice.

Our outsourced teams work for Thrive Advice via the following Outsourced Service Providers (OSP):

• Accsource

• Direct contractors

Where are our outsourced teams located?

Our outsourced teams are located in the following places:

• India (Chennai)

• Philippines (Pampanga & Tarlac)

What kind of work do they perform?

The services our outsourced teams may provide include:

• Accounting file preparation and/or data entry into our accounting systems*

• Auditing of accounts (including Self-Managed Super Funds)*

• Hosting of data on cloud-based servers

• Actuarial (pension) analysis*

• Financial Planning & dealing with financial institutions*

• Home Loan, Business Loan and Personal Loan services*

• Investment and Insurance Services*.

All services provided by our outsourced team are reviewed and checked in-house.

Where is our data hosted?

We store your information in secure cloud-based software. Our providers may store or process it in Australia, India, the Philippines, the United States and other countries where they keep their servers. Our Privacy Policy explains this in more detail.

We will not share or send personal information unless we have taken reasonable steps to ensure that the recipient does not breach the Privacy Act and the Australian Privacy Principles.

How is my information protected?

Thrive Advice takes reasonable steps to protect the security and privacy of your data, and follows the Notifiable Data Breaches scheme under the Privacy Act 1988.

Before we disclose personal information to an overseas recipient, we take reasonable steps to make sure the recipient does not breach the Australian Privacy Principles. We remain accountable for how they handle your information.